FAQ'S
YOU'VE GOT QUESTIONS, WE'VE GOT ANSWERS
General
What does Boxed Sourcing + Production do?
We help companies create custom branded merchandise, promotional products, apparel, event giveaways, online company stores, and corporate gifting programs.
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What types of companies do you work with?
We work with companies of all sizes — from startups and schools to healthcare systems, universities, nonprofits, hospitality brands, and large corporate teams.
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Where is Boxed Sourcing + Production located?
We’re proudly Philly-based and women-owned, with in-house production capabilities and nationwide shipping.
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What makes Boxed Sourcing + Production different from other promo companies?
We combine fashion-forward creative direction with sourcing and production expertise to create merch people actually want to wear and keep.
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Do you only work with companies in Philadelphia?
Nope! While we love our Philly roots, we work with clients across the country.
Ordering + Process FAQs
How does the ordering process work?
Our team helps guide you from concept → sourcing → design → proofing → production → delivery.
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Is there a minimum order quantity?
Minimums vary depending on the product, but we can usually accommodate both small and large runs.
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How long does production take?
Production timelines depend on the item and decoration method, but most projects take 2–4 weeks after proof approval.
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Can you handle rush orders?
Yes — we offer rush production options whenever possible.
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Will I receive a proof before production?
Absolutely. We provide digital proofs for approval before production begins.
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Can you match my brand colors?
We do our best to closely match PMS colors whenever possible.
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Do you offer design help?
Yes! Our creative team can help with product ideas, apparel graphics, packaging concepts, and merch collections.
Apparel + Printing FAQs
Do you offer in-house screen printing?
Yes! We offer in-house screen printing in Philadelphia f\
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What apparel brands do you offer?
We source from a wide range of brands including premium, retail-inspired, sustainable, and budget-friendly options.
Can you help create fashion-forward merch?
Definitely. Our background in fashion and branding helps us create elevated merch with a more retail-inspired feel.
What decoration methods do you offer?
We offer screen printing, embroidery, heat transfer, patches, engraving, debossing, UV printing, and more.
Company Stores + Fulfillment
Do you offer online company stores?
Yes! We can build and manage custom online stores for employee merch, onboarding kits, client gifting, events, and internal programs.
Can you warehouse and fulfill products?
Yes — we can assist with warehousing, kitting, and direct-to-recipient fulfillment.
Can employees order individually from our company store?
Yes. We can create stores with employee allowances, individual checkout, or company-paid ordering options.
Sustainability FAQs
Do you offer eco-friendly promotional products?
Yes! We source sustainable, recycled, reusable, and eco-conscious merchandise options whenever possible.
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Can you help us create more sustainable merch programs?
Absolutely. We can recommend higher-quality items designed for long-term use rather than disposable giveaways.
Tradeshow + Event FAQs
What are the best giveaways for trade shows?
Popular options include drinkware, tote bags, apparel, tech accessories, snacks, notebooks, and practical desk items.
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Can you help with event merch and gifting?
Yes! We help with conferences, employee events, recruiting campaigns, holiday gifting, and experiential activations.
Do you offer kitting and mailers?
We do — including custom packaging, inserts, and direct shipping to recipients.
Pricing + Shipping FAQs
How is pricing determined?
Pricing depends on the product, quantity, decoration method, and timeline.
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Do you ship nationwide?
Yes — we ship throughout the U.S. and can assist with international shipments as well.
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Can you drop ship to multiple locations?
Absolutely.
MERCH FAQs
What’s your favorite kind of merch?
The kind people steal from their coworkers.
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What makes good merch?
If someone would wear it outside the office, you’re doing it right.
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What’s the biggest merch mistake companies make?
Ordering things people immediately throw away.